Terms and conditions
For website access Visitdartmoor.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Visidartmoor.co.uk. This licence does not include any resale or commercial use of this website or its contents. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
We may store your details in written or electronic form. We will only share your information with third parties with your express consent, or as necessary to fulfil your orders for goods and services. We will not store customer credit or debit card details.
3. Delivery Policy
We will process your order and display your details on the site within 3 days of recieving payment.
Authors' rights and database rights All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Visitdartmoor.co.uk, its affiliates or its content suppliers and is protected by copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Visitdartmoor.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Visitdartmoor.co.uk, our affiliates or our software suppliers and is protected by copyright and author' rights laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Visitdartmoor.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Visitdartmoor.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Visitdartmoor.co.uk's express written consent.
5. Refund / Cancelation Policy We accept refund requests within 7 days of payment and all refunds are processed within 14 days after payment.
6. Electronic communications
When you visit Visitdartmoor.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
7. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
8. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
10. Governing law and jurisdiction
These conditions are governed by and construed in accordance English law.
11. Our details
Visit Dartmoor Limited. You can contact us by visiting www.visitdartmoor.co.uk/information/contact-us or in writing to: Visit Dartmoor limited, Wykeham House, Station Road, Okehampton, Devon, EX20 1DY, United Kingdom. Telephone 01837 659224.
12. Competitions with Visit Dartmoor
Please read these competition rules carefully. If you enter one of our competitions, we will assume that you have read these rules and that you agree to them. All information detailing how to enter a competition forms part of these terms and conditions.
To enter a competition you must be: (a) UK resident; and (b) 18 years old or over at the time of entry.
Only one entry per person.
If you want to enter a competition you may enter via the website, email or social media as directed in the competition announcement.
Sending an e-mail is not proof that we have received your entry. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.
The winner will be chosen either by a panel of judges comprised of members of the marketing team of Visit Dartmoor or at random from all correct entries, depending on the nature of the competition.
The closing date is as specified in each competition, and Visit Dartmoor reserves the right to amend the competition end date at any time. All entries must be received by the advertised closing time and date.
If you win a competition, we will notify you by e-mail or Social Media, depending how you entered. The judges’ decision will be final, and no correspondence will be entered into.
Winners must claim their prize within 15 days of notification by Visit Dartmoor unless otherwise stated in the correspondence. The winner must contact Visit Dartmoor using the same method they were contacted by.
The prize will not be transferable to another person.
No part of a prize is exchangeable for cash or any other prize.
If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.
Incorrectly completed entries will be disqualified.
Visit Dartmoor, or the third party administrating the prize, will endeavour to send prizes within a month of the competition end date but cannot guarantee this delivery time.
The winners may be required to take part in publicity. The winner’s name and county may be disclosed to anyone who requests this within one month after the published closing date.
A list of the winners for the competitions carried out within the last 3 months can be obtained by emailing firstname.lastname@example.org, please allow 14 working days for a response.
Events may occur that render the competition itself or the awarding of the prizes impossible due to reasons beyond the control of Visit Dartmoor and accordingly Visit Dartmoor may at its absolute discretion vary or amend the promotion and the entrant agrees that no liability shall attach to Visit Dartmoor.
Employees of organisations connected with the competition are not eligible for entry.
Entries from 3rd party and automated competition websites will be excluded.
13. Photography Competitions
All images submitted must be the work of the individual submitting them and must not have been published elsewhere. It is the responsibility of each entrant to ensure that any images they submit have been taken with the permission of the subject and do not infringe the copyright of any third party or any laws. Entrants must warrant that the photograph they are submitting is their own work and that they own the copyright for it.
Copyright in all images submitted for this competition remains with the respective entrants. However, in providing the image, each entrant grants a worldwide, irrevocable, perpetual licence to Visit Dartmoor to feature any or all of the submitted images in any of their publications, their websites and/or in any promotional material.